How can we help you?

Find answers to common questions or get in touch with our support team

Categories

Booking Questions

To book an apartment: 1) Search for your destination and dates, 2) Browse available properties, 3) Select your preferred apartment, 4) Review the details and house rules, 5) Click 'Book Now' and complete your payment.

Yes, you can book for someone else. During the booking process, you'll have the option to specify that you're booking for a guest. Make sure to provide the guest's information and ensure they understand the house rules.

Minimum stay requirements vary by property. Most apartments require a 2-night minimum stay, but some may allow single-night bookings while others might require longer stays during peak seasons.

You can message hosts directly through our platform before booking. Click on the 'Contact Host' button on the property listing page to ask any questions about the apartment.

Still need help?

Live Chat

24/7 instant support

Phone Support

Call us anytime

Email Support

Response within 2 hours

24/7
Support
2min
Avg. Response